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Design

Getting to grips with product design

As a digital designer, growing up in London, I have always been inspired by the power of design, and the influence it can have in changing behaviours.

Nadine Grant  ·  4 October 2017

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Design

The portfolio you send is not the one you present

How to make your design portfolio work for you

Adam Morris  ·  27 July 2017

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Design

How to run a sketch session

Sketching sessions can happen at any stage of a project, but we most typically use them in the first week (or day) of a project. They’re an effective way t...

Tom White  ·  14 July 2017

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Design

What we mean when we talk about ‘Product Feels’

‘Product Feels’ grab people by the heart and make them feel something every time they use a product.

Mike Walker  ·  4 July 2017

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Design

Riffing on Design

During my heady student days, I spent most of my time (and student loan) travelling up and down the country playing guitar in a pop-punk band. Rather than ...

Adam Morris  ·  24 May 2017

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Design

A Short Thought: Design isn’t where the progress is made—learning is

About a month ago we played back our first two weeks of a discovery phase to our client. The presentation was brimming with output. Diagrams, sketches, pho...

Tom White  ·  18 May 2017

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Business Strategy

Unleashing customer magic: our upcoming workshop at The Digital Content Summit 2017

We’re excited to be running a very different type of workshop at the Digital Content Summit 2017 in London next Tuesday 23 May.

Tim Malbon  ·  17 May 2017

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Design

The Chameleon Effect: Designing products that users can relate to

You’ve probably experienced this: Listening to someone who has a different accent than you, maybe when visiting another country or watching Goodfellas for ...

Spencer Wilton  ·  28 April 2017

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Design

5 books that shaped our design thinking

There are hundreds of books out there that can tell you how to design great products (and thousands of articles listing them). We picked these books becaus...

Sam Small  ·  5 April 2017

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Design

When a sketch isn’t a sketch

The evolution of the humble sketch

Adam Morris  ·  20 December 2016

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Design

Principles for encouraging customers to buy more than an exhibition ticket

Lessons learned from designing for cross-sells with the Royal Academy of the Arts

Sam Small  ·  15 December 2016

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Design

Design Research, Justworks and that song stuck in your head

“It’s like having a song you don’t know the name of stuck in your head, you know how it goes but how do you find out what it’s called?”

HJ Kwon  ·  15 March 2016

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Business Strategy

On Designing For Complexity, Emergence, Collaboration, Adaptivity and Joy

A conversation between Tim Malbon of Made by Many, Oliver Marlow of architectural practice Studio Tilt, and Jon Marshall of industrial designers Map Projec...

Kevin Braddock  ·  3 March 2016

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Design

Asking the question: should designers code?

If you asked me “Should designers code?”, I wouldn’t be able to answer you. The question serves as a popular op-ed headline, but drops context in favor for...

Christine Sadrnoori  ·  15 February 2016

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Design

On Becoming A User

Thinking about design with some help from Carl Rogers

Isaac Pinnock  ·  3 February 2016

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Design

Structuring research: improving your designs through customer feedback

We were 6 weeks into a project. We’d got under the skin of our clients business and had ran a bunch of depth interviews along with insights driven prototyp...

Adam Morris  ·  12 January 2016

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Design

Avoiding the monster truck problem

Some Working principles in designing for an older audience

Alex Harding  ·  10 December 2015

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Design

About listening

Becoming a more empathic and user-centered designer is about gaining a better understanding of people. And that starts with listening.I’m not just talking ...

Adam Morris  ·  9 November 2015