Our work

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AOL

New proposition development
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Technology

Adidas

Research and vision for new 'Next Gen Athlete' services
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Retail

Adidas

Design, build of marketing innovation platform
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Retail

Air Baltic

Service design for new booking experience
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Travel & Transport

Alfred

Strategy, design, & tech for an app-based personal assistant for renters
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Technology

Amazon

Redesign of LoveFilm streaming service in UK
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Media & Entertainment

Amnesty International

Protect The Human digital activism site
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Charity & NGOs

Ascential

Created the Cannes Lions Event app
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Media & Entertainment

Audi

Social engagement platform for events
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Industrial & Manufacturing

Aviva

Connected piggy bank, savings & bank account for kids
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Finance

BBC

Editorial proposition experiments for BBC Politics
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Media & Entertainment

BBH

BBH Blacklist 25th anniversary alumni experience
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Professional Services

BBH

Design, build & launch of BBH Labs platform
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Professional Services

Boring Money

Research & proposition design of new pensions and investment service for women
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Finance

British Airways

Metrotwin social recommendation platform for New York, London & Mumbai
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Travel & Transport

Britvic

Ready for Ten social engagement platform
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Food & Drink

Burberry

Design and execution of Art of the Trench experience and platform
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Retail

Buster

Bus-booking platform start-up
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Travel & Transport

CAVA

Bespoke ordering platform and best-in-class mobile/desktop ordering apps
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Food & Drink

Cannes Lions

Research, design, & execution of the Cannes Lions' The Work
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Media & Entertainment

Carlsberg

Research, strategy, design, execution & roll-out of app-based training service for bar staff
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Food & Drink

Carlsberg

Research, strategy, & vision for global On-Trade transformation
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Food & Drink

Carlsberg

An automated AI-powered tool that grows customer business
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Food & Drink

Channel 4

Research, strategy & proposition design for E4 website
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Media & Entertainment

Citrix

Research, strategy & proposition design of new services
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Technology

Climate Impact Partners

Proposition development & new tools
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Environment

Coca-Cola European Partners

Research, vision, design & prototyping of new pan-European employee experience
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Food & Drink

Colgate

Research & service experience vision for the world’s smartest toothbrush
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Healthcare

Contagious

Research & proposition design of new paid-for intelligence service
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Media & Entertainment

Create Jobs

Designed, built, and launched new employment platform
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Charity & NGOs

DMGT

Proposition development of new financial services product
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Media & Entertainment

DT&I

Creation & launch of Going Global digital service aimed at first-time exporters
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Government

Domino's

Research, strategy & experience vision for franchises
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Food & Drink

Expedia

Creation of a design system for managing digital experiences globally
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Travel & Transport

Expedia

Research & development of new global loyalty experience
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Travel & Transport

Expedia

Prototyping, design & execution of a social ski package booking experience
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Travel & Transport

Finnair

Digital services strategy, vision & roadmap for whole customer journey
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Travel & Transport

Finnair

Research, design & prototyping of new online booking experience
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Travel & Transport

Five

Digital 'jump strategy' & proposition development for UK-based television channel
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Media & Entertainment

Gap

Research & prototyping of location-based retail experiences for Old Navy
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Retail

Google

Research, proposition & experience design of global app
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Technology

Google

Global toolkit to support Android developers in creating better apps
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Technology

Hackaball

Self-funded initiative to create a connceted toy that teaches kids how to code
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Education

Hearst Digital

Multiple social editorial propositions for key titles
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Media & Entertainment

ITV

Re-imagine online news; create new apps & tools; transform news room ops
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Media & Entertainment

ITV

Programme support site for 'Britain's Got Talent'
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Media & Entertainment

ITV Sport

Design & build a livestreaming experience and infrastructure to support ITV's Football World Cup coverage
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Media & Entertainment

Imperial College London

Rapid redesign of COVID data-hub reports
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Education

Inq Mobile

Marketing website for challenger social mobile phone brand for Hutchison Whampoa
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Make
Telco

Jaguar

Innovation website to support new car launch
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Make
Industrial & Manufacturing

Justworks

Design & build new sales funnel marketing website for SaaS start-up
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Make
Technology

Live Journal

Develop new propositions for global social networking service
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Media & Entertainment

Mach 49

Research & design of new co-working service propositions
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Real Estate

Meta & Pearl Consulting

Launching WhatsApp Communities with Social Good in mind
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Technology

Microsoft

Research, design, & tech for new Skype B2B service proposition
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Explore
Technology

Microsoft

Research, design, execution & operation of Skype in the Classroom platform over 7 years
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Technology

Money Advisory Service

Proposition development, strategy & design
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Government

Motley Fool

Strategy, vision & journey design of new service experiences
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Media & Entertainment

Multiverse

Design, technology, proposition development, & capability building
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Education

My Life After Divorce

Design & development of new technology platform
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Media & Entertainment

My Pension Expert

Research, strategy, design, proposition development, roadmap & business case
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Finance

NFL

Research, design & development of new digital platform and player app
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Media & Entertainment

NHS National Innovation Centre

Research & prototyping project
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Government

Nando's

Research, strategy, vision, design & execution of new Employee Experience platform
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Make
Food & Drink

Newscorp

Proposition development & design of new football app for The Sun
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Media & Entertainment

Nike

Redesign internal workflow & tools for Nike digital product teams
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Retail

Nike

Rapid turnaround project re-boot of new Nike football proposition
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Retail

Nomura Research Institute

New value proposition, vision, design & prototype for financial services client
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Finance

Nomura Research Institute

New value proposition, vision, design & prototype for retail client
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Retail

Nomura Research Institute

New value proposition, vision, design & prototype for home services client
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Explore
Real Estate

OXO

Research, design & development of new global e-commerce experience
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Make
Retail

Oxford Nanopore Technologies

Research, design & development of Nanopore Community Platform
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Explore
Make
Healthcare

Pandora

Research, service design & prototyping of new service propositions
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Retail

Pearl Consulting

Digitising key workflows & creating new tools
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Make
Professional Services

RWE (now Innogy)

Designing, prototyping & developing new service propositions
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Explore
Energy

Sam Labs

Re-imagining interaction design for an IoT Ed-Tech challenger
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Education

Showtime

Research, design, prototyping & execution support of new streaming experience
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Media & Entertainment

Simba Sleep

Digital strategy & design system for D2C start-up
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Retail

Skyscanner

Research, design & prototyping of new service propositions
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Travel & Transport

Spotify

Research, design & prototyping of new social listening experiences
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Music

Swisscom

Research, design & execution of new consumer apps
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Make
Telco

TED/Microsoft

Design & development of 'Granny Cloud' platform, classroom experience & SOLE platform
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Technology

The Beano

Research plus proposition & service design
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Media & Entertainment

The Gates Foundation

Research & proposition development of global influencer engagement platform
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Charity & NGOs

The Royal Academy of Arts

Design & prototyping of new ticketing system
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Art & Culture

The Telegraph

Re-imagining digital proposition of Telegraph Fashion to integrate retail with editorial
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Media & Entertainment

The Telegraph

Proposition development & journey prototyping of new Travel proposition
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Media & Entertainment

The V&A

Digital transformation strategy for the world's leading museum of art and design
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Art & Culture

The Wall Street Journal

Innovation & venture design for new real-estate proposition
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Media & Entertainment

This Is Your Life

Digital service proposition & journey design
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Media & Entertainment

Tokencard

Marketing website for DeFi wallet on the Ethereum blockchain
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Finance

Trinity College London

Research, design, validate new digital exams & select technology
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Education

UKTV

Design & test new digital service propositions
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Explore
Media & Entertainment

Universal Music Group

Research, design, build, launch & operate a new digital, classical music service & app
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Make
Music

VRT

Digital transformation programme for Flemish public-service broadcaster in Belgium
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Media & Entertainment

Valor Economico

Editorial & workflow design & execution for Brazil's leading financial newspaper
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Media & Entertainment

Vinspired

Design & execution for the UK's national volunteering platform for the Cabinet Office
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Government

WARC

Redesign of subscription-service for global authority on advertising and media effectiveness
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Media & Entertainment

Weve

Shared digital wallet proposition for consortium of UK telcos
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Telco

World Economic Forum

Creating a digital ecosystem for the world's leading not-for-profit foundation
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Charity & NGOs

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